Tourism New Zealand's Role

Last Updated on: 15 July 2010

Petra Bagust and Tana Umaga have been the faces of rugby roadtrips that highlight the places and experiences rugby fans can enjoy during their time in New Zealand in 2011.

Rugby World Cup 2011 (RWC 2011) offers an enormous opportunity for the country's tourism industry. Tourism New Zealand is focussed on making sure rugby fans consider New Zealand not just in terms of rugby, but also for the activities and experiences they can have here during the World Cup. We want them to get the most out of their trips here, enjoying our world-class tourism products and experiences, so they go home recommending New Zealand to others.

Put simply, Tourism New Zealand wants to position New Zealand as the best experience a global rugby fan can have. Our role is to ensure RWC 2011 is a successful event not only from a New Zealand tourism perspective but also in terms of our international reputation as a top-performing international visitor destination. A successful RWC will strengthen New Zealand's brand on the global stage.

Tourism New Zealand aims to attract around 85,000 international visitors to RWC 2011, through innovative and effective marketing programmes aligned to RWC that target Tourism New Zealand's key markets.

RWC 2011 will be successful only with the full support of the tourism sector - from operators to regions and local communities. We've promised a 'stadium of four million people', and that will require Kiwis from around the country to embrace the spirit of hosting the event and getting involved.

Tourism New Zealand has developed a strategy to leverage the Rugby World Cup for the benefit of New Zealand from a tourism point of view. We are working with other Government Agencies and Rugby New Zealand 2011 to implement a number of initiatives in our offshore markets, including the following:

The Rugby Ball Venue

The giant Rugby Ball Venue is a unique, fully-inflatable and transportable venue that is installed in iconic locations around the world to promote New Zealand as a great place to work, live, play and do business with. The Ball has already attracted significant PR and media coverage for New Zealand as the hosts of RWC 2011.

Online marketing

Tourism New Zealand's consumer travel website has a new space - www.newzealand.com/rugby - dedicated to providing interactive and engaging content on rugby tourism.

The space includes an interactive match schedule with information about the regions where games will be played and teams will be hosted, to help fans follow their teams around the country. Former All Black Tana Umaga and television personality Petra Bagust present a series of 'Rugby Road Trip' videos, highlighting some of the host regions and showcasing experiences that will be on offer in 2011.

Tourism New Zealand is working with tournament organisers Rugby New Zealand 2011 (RNZ 2011) to tap into their existing online communities of fans on Facebook and talk to their email subscribers. The aim of this work is to start conversations about New Zealand by sharing rugby tourism news, stories and rugby-related videos, and to convert an interest in rugby and the Tournament into plans to travel to New Zealand.

We are also using our own social networks, including Facebook and Twitter, to start conversations around RWC 2011.

Working with travel sellers

The 'Rugby Zone' on our trade website has been created especially for travel sellers around the world who will be putting together holidays based around New Zealand as host of the Rugby World Cup 2011.

Only RWC 2011 Official Travel Agents (OTAs) worldwide can promote packages to New Zealand for RWC 2011. The OTAs have access to the Official Accommodation Bank that has been set up to ensure that supporter groups, sponsors and teams are able to secure the best available accommodation in terms of location and quality.

However other travel agents are able to help their clients plan independent holidays around RWC, even though they can't promote the RWC itself or sell tickets to the games.

Tourism New Zealand is working with the 20 OTAs world-wide to ensure they have a broad knowledge of the range of tourism products each New Zealand region offers. Offshore, Tourism New Zealand has allocated one staff member in each relevant market to work with the OTAs to develop their knowledge of New Zealand on an ongoing basis. Our help includes travel seller training resources and databases, and linking the OTAs with regional contacts so they can arrange familiarisation tours in New Zealand.

Once in New Zealand, the i-SITE network will be ready to deliver on the promise that New Zealand as the best experience a global rugby fan can have.

For information about official travel agents, ticket sales and hospitality packages see www.rugbyworldcup.com

Media

Tourism New Zealand is using its international PR programme, including proactive PR, international media hosting, and celebrity and opinion leader endorsement, to raise New Zealand's profile as the host of RWC 2011.

We have already begun hosting leisure and lifestyle journalists as well as rugby media and this activity will increase further in the build-up to 2011. Our Global Newsroom team is looking for rugby-related story angles to sell into international media and posting regular rugby stories on our international media website, www.media.newzealand.com.

A nation of four million hosts

Tourism New Zealand is working at national, regional and host-city level to encourage a coordinated RWC approach by the entire New Zealand tourism industry to deliver a country of four million hosts.

Tourism New Zealand is supporting the NZ2011 office to deliver the New Zealand 2011 festival and its network of events.

We are publishing regular rugby stories on this website, and keeping the tourism industry up to date through our Tourism News newsletters.

Large Content Image Crowds queue for the Giant Rugby Ball in Tokyo in November/December 2009.