Māori Tourism

Last Updated on: 9 January 2012

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Māori tourism products encompass a wide variety of experiences that incorporate a Māori cultural element.

New Zealand's unique Māori culture is one of the main reasons our visitors come here.

The number, variety and quality of Māori tourism businesses have increased dramatically over the last few years and the sector now makes an important contribution to New Zealand's regional economies.

New Zealand's Māori cultural identity is a cornerstone of who we are as a country and one of the aspects of a New Zealand holiday that is truly unique.

Culture is second only to our landscapes as the main reason visitors come here. Our Visitor Experience Monitor research tells us that if tourism experiences are able to incorporate both of these aspects in an authentic way, it makes for a winning combination.

A sector awakening

Māori tourism is one of the fastest-growing sectors of New Zealand tourism. Until recently, there have been only a few businesses, but they have shown great potential.

There has been an evolution in the Māori experiences that are available to the international visitor. Ten years ago, products were often restricted to a kapa haka or marae experiences. That was also how tourism research defined Māori tourism. This limited visitors' view of Māori and of New Zealand.

As the range of these businesses and what they offer grows, the international visitor is able to experience a broader range of both traditional and contemporary Māori life, helping boost demand for Māori-related products.

Although the traditional aspects such as kapa haka remain important parts of Māori life - and tourism - today there is a much wider range of tourism products that incorporate a Māori element. Experiences such as hiking, white water rafting, art and cultural tours, and the opportunity to hear the unique stories behind New Zealand's places, people and activities first-hand are proving to be popular among international visitors.

As the number of available products increases and awareness grows, international visitors and travel sellers are starting to ask for Māori tourism products; and the wider industry is coming to grips with the language and customs of Māori culture.

Interpretation and storytelling are combining the best of New Zealand's spectacular landscape with Māori stories and legends - and international visitors love it.

Building awareness and capability

Tourism New Zealand's work in Māori development is focused on a few key areas:

  • Building the organisation's own internal capacity and understanding of Māori culture
  • Helping build the capability of Māori tourism businesses
  • Educating the tourism industry about how all tourism businesses can incorporate Māori elements and stories into their visitor experiences
  • Working with international travel sellers to raise awareness of Māori tourism products

Visitors from New Zealand's target market value authentic tourism experiences and want to interact with local culture. It's important that the tourism industry delivers on these expectations and Tourism New Zealand is actively involved with helping Māori operators achieve world-class standard.

We also work with international travel sellers to help them understand Māori culture and the variety of cultural tourism experiences on offer in New Zealand, and to support them in selling these experiences to their customers.

Tourism New Zealand offers Māori tourism operators support in selling their tourism experiences offshore. There are a number of opportunities for Māori operators to get involved in our offshore trade events, as well as our trade familiarisation and international media programmes.

Tourism operators should contact the New Zealand Māori Tourism Council or their local regional tourism organisation (RTO) in the first instance to discuss opportunities to get involved in these areas. Find contacts details for your local RTO. See the Marketing Toolbox section of this website for more information on getting your tourism product ready to market internationally.

The Māori Tourism Mentoring Programme developed and delivered by Tautoko Enterprise Support Ltd also offers assistance specific to Māori tourism businesses.  For more information on this programme visit www.tautoko.co.nz

Maori waka Hamburg Part of Tourism New Zealand's work with travel sellers offshore includes promoting Māori tourism experiences. (Pictured: New Zealand operators take a cultural experience to travel seller Globetrotter's Gold customers in Hamburg.)

Want to know more?

Contact the New Zealand Māori  Tourism Council - www.maoritourism.co.nz - or Te Puni Kokiri (The Ministry of Māori Development) - www.tpk.govt.nz.

Find more information about the various organisations involved with tourism in New Zealand.