Market Insights

Last Updated on: 9 May 2012

Official New Zealand Government forecasts are for Australian visitor arrivals to reach 1.24 million in 2012 (source: New Zealand Tourism Forecasts 2010-2016). One of the drivers of expected growth is New Zealand's gradual transition from a destination that Australians would like to visit someday to one they intend to visit soon. Another driver is the high rate of repeat visitation: three quarters of Australian visitors have been to New Zealand before.

Summer is the peak season for Australian visitors, but marketing by Tourism New Zealand and other industry players has helped make New Zealand a popular year-round destination. Winter has seen growth in the popularity and accessibility of ski tourism for Australian visitors.

New Zealand competes closely with the UK, US, Europe, and Indonesia in the Australian market, as well as with domestic Australian destinations such as Queensland and Western Australia, but remains the number one outbound destination.

Tourism New Zealand runs a range of campaign activities in Australia, including television advertising, online marketing, and public relations. It also works closely with regions, airlines, operators, and travel sellers to promote New Zealand.

Australians are confident researching and booking New Zealand holidays online (see research channels) and Tourism New Zealand campaign activity in this market makes the most of digital media channels.

Australia continues to be New Zealand's most important market in terms of visitor numbers, and Tourism New Zealand will be maintaining levels of investment in Australia. It will seek to drive visitor numbers by working more closely with trade, airline and RTO partners to develop the market.

New Zealand now has the highest consideration and preference as a holiday destination in Australia. It is perceived to be a destination where you can explore and discover unique places and experiences. Combined with competitive trans-Tasman airfares and a favourable exchange rate, New Zealand is in a good position to maintain visitor numbers this year.

Economy

Key Indicators

The Australian economy is in a strong position, with above-trend GDP growth forecast over the next two years. Employment has grown strongly with over 300,000 jobs created in 2011, with unemployment falling to around five per cent. Beyond the short term impact of the natural disasters such as Queensland foods in early 2011, Australia's GDP growth is forecast to strengthen to four per cent in 2011/12, and 3.75 per cent in 2012/13, led by record levels of investment in the resources sector.

Sources:
www.budget.gov.au (GDP Growth)
www.xe.com (Exchange rates)

Exchange Rate vs NZD AUD1 = NZD1.28 (9 May 12)
Expected GDP Growth +3.0% for 2012-13
+3.25% for 2013-14

For more detailed information on the Australian economy read the economic analysis in New Zealand Trade and Enterprise's Australia country brief.

Outbound Travel

Australians continue to travel overseas in record numbers. The sustained and increasing value of the Australian dollar; growing international air capacity (particularly from low cost carriers in the Asia-Pacific region), and the robust Australian economy are expected to continue to provide favourable conditions for outbound travel in the near term.

Based on this outlook, outbound departures in 2012 are expected to grow between 4.7 per cent and 5.8 per cent to reach 8.3 million or more. Higher than predicted oil prices pose a downside risk to this forecast, but there is also upside potential if the Australian dollar trades above the average rates assumed in the forecasts over this period (source: Australia Tourism Forecasting Committee, TRA 2011).

According to Tourism New Zealand research, its target market in Australia is looking for a holiday destination where they can have fun, learn and experience new things, and feel relaxed, welcome, safe and comfortable.

Those aged over 40 are more likely to value feeling safe and welcome, and less likely to prioritise reducing stress and escaping everyday life; those under 40 are more likely to value personal challenge and getting an adrenalin rush.

Airlines update

Jetstar's Melbourne to Auckland service, and up to four Melbourne to Christchurch flights per week were rescheduled to overnight flights in late March. The change allows Jetstar to use the aircraft for domestic flights in New Zealand during the day, before flying back to Australia in the evening and returning to New Zealand overnight.  The fares have very cheap lead-in prices but departing Melbourne at close to midnight and arriving in Christchurch or Auckland at 5am may not prove a compelling proposition for consumers.

Cruise

The cruise industry is resilient and emerged strongly from Australia's recession. Mass market cruise is growing faster than other travel sectors, and according to market reports there is no foreseeable limit to industry growth, with 623,294 Australians taking cruises in 2011, up 34 per cent on 2010.

Australia has surpassed North America as the main source of cruise passengers to New Zealand in recent years, with Australian bookings for the 2011/12 season up 80 per cent to 84,018 passengers.

Just under 90 per cent of all Australia cruise passengers to New Zealand are not recorded as official International Visitor Arrivals (IVA). Cruise itineraries are primarily sold as sailing from Sydney and returning to Sydney, and as passengers embark and disembark in Australia, they are seen as transit passengers in New Zealand. While passengers actually visit up to eight ports as the ships circumnavigate New Zealand, their visit is not counted as a holiday arrival unless they fly into, or out of, New Zealand.

The potential of the Australian outbound cruise market for the New Zealand tourism industry is huge, even though New Zealand at present only captures 13 per cent of Australia's cruise market. If Australia meets its target of 1 million outbound passengers per year by 2020, New Zealand's current market share would equate to 130,000 passengers.

Competitor Activity

Outbound travel by Australian residents was up 10 per cent to 7.8 million in 2011. New Zealand remains the top destination for Australians, but it is losing market share at the expense of Indonesia (Bali), and the United States, along with growth in the popularity of cruise travel. The superiority of the Australian currency against the United States dollar; cheap flights to Bali, and an increase in domestic tourism promotion in Australia means New Zealand faces more competition than ever for Australia visitors.