The ADS Code of Conduct

Last Updated on: 3 September 2012

The Code of Conduct sets out procedures and standards that tour operators and tour guides need to comply with to make sure that Chinese visitors have a quality experience in New Zealand.

This will help New Zealand increase the number of tourists coming here and improve the economic outcomes for New Zealand from this market.

The Code is managed by Tourism New Zealand's China Market Development Unit. A revised version took effect on 01 September 2012 and can be downloaded here.

Development of ADS and the Code of Conduct

1999: ADS letters of agreement signed between New Zealand and Chinese governments

1999 - 2007: Inbound Tour Operators Council administer the ADS programme in New Zealand

2007: The administration of ADS programme is transferred to Tourism New Zealand

November 2007: ADS Code of Conduct introduced

August 2009 - May 2010: ADS Code of Conduct review involving TNZ, Ministry of Business, Innovation and Employment (MBIE) and members of the New Zealand tourism industry.

July 2010: Revised ADS Code of Conduct took effect.

November 2011 to July 2012: Second ADS Code of Conduct review involving TNZ, MBIE and members of the New Zealand tourism industry.

September 2012: Second revised ADS Code of Conduct took effect.

ADS Code of Conduct review process
The process for reviewing the Code of Conduct is as follows:

ADS Code of Conduct review process diagram

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