7 - 17 November 2010
Key New Zealand specialist agents in Germany and Switzerland
took part in a series of webinar training sessions where they
gained points through tests and creative tasks to secure a place on
this familiarisation tour.
Successful agents came from Pacific Travel House, Explorer
Fernreisen, Boomerang Reisen, Cruising Reise and Australia
Pacific Travel Service in Germany, and Wamo Globetrotter in
Switzerland.
The agents experienced the South Island by campervans and
experienced many wonderful products to help them tailor make
itineraries for their FIT clients, as well as gaining knowledge of
the many types of accommodation, from campgrounds to luxury
experiences.
Along with iconic tourism products such as bungy jumping, the
group were treated to some new products such as star gazing,
glacier hot pools and a white heron sanctuary. Here are
a few comments following the famil:
"Although I haven't seen the whole country yet, I can
imagine how it feels to explore NZ on your own. I am sure my
customers shall be happy to explore this lovely country by
themselves."
"I'm really happy that I could travel with this famil.
New Zealand is such a beautiful country and I want to know this for
our clients. And now I know that I can sell New Zealand
during spring summer and autumn."
"It was good to experience the different products in the
same way that our customers experience them."
"I love NZ even more now. I feel very motivated and
want to tell everyone how amazing that country is. Now after
knowing the products and the areas, I feel much more confident in
selling and upselling tours/hotels etc."