Japan

Last Updated on: 25 August 2010

Visitor Arrivals July 2010

Year End Total 86,341 3.5%
Month End Total 6,480 73.9%
Year End Holiday 62,179 2.0%
Month End Holiday 4,608 82.1%

Other Stats (YE March 2010)

Median Length of Stay (Holiday) 6 days
Average Expenditure per Visit NZD4,609
Total Expenditure per Annum NZD348.5m

Situation and Outlook

Japanese visitor arrivals to New Zealand have shown signs of returning to stability in the first half of 2010 with positive growth recorded in four out of the first...

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85%

of all Japanese visitors travel to New Zealand as a single destination (YE Mar 10)

Market Overview

As our fifth-largest visitor market, Japan remains a valuable source of visitors for New Zealand. Although visitor arrivals have been decreasing in recent years, average spend and length of stay have shown increases and arrivals are forecast to return to growth in 2010. The year started well with 13 per cent growth for the six months to June.

Japan was heavily impacted by the economic downturn and Influenza A (H1N1) Swine Flu outbreak last year. There is a possibility another Swine Flu outbreak this winter could negatively impact the signs of recovery that have been seen in the first half of 2010.

Demographic and population changes in this market are impacting interest in overseas travel. The youth sector is not travelling as much, but New Zealand's core target market - older, more affluent retirees - are.

Tourism New Zealand's focus is on how we can work more effectively with key partners in Japan to maximise the value of the 50-plus market; and using PR activity to bring the New Zealand holiday experience to life for consumers in this older age bracket.

Changing travel preferences have seen the Japanese shift gradually away from full package coach tour travel, with growing numbers of Japanese choosing to travel New Zealand independently by rental car, campervans and intercity buses, although there is still a tendency to stick to major tourism centres.

While traditional travel agent/inbound tour operator distribution still prevails, there is a growing independent travel market and increasing number of free independent travel (FIT) specialty agents.

Tourism New Zealand is also looking to build the luxury travel sector of this market and raise awareness of what visitors can experience as part of an FIT holiday. This includes a new focus on special interest holidays such as golf, fishing, cycling, trekking, kayaking and wine.

There is a reasonable level of repeat travel from Japan, with just under a third of all Japanese visitors coming to New Zealand more than once, and Tourism New Zealand is working on ways to grow this even further.

Many visitors from our other long-haul markets will combine a visit to New Zealand with another destination, usually Australia but this is not the case with the Japanese market, with 85 per cent of all visitors treating New Zealand as a single destination.

  • Situation and Outlook

    Japanese visitor arrivals to New Zealand have shown signs of returning to stability in the first half of 2010 with positive growth recorded in four out of the first...

    Read More
  • Visitor Arrivals

    Visitor arrivals from Japan are forecast to grow by 12.4 per cent in 2010 (source: New Zealand Tourism Forecasts 2010-2016). Arrivals to June 2010 are down 5.5 per cent,...

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  • What We're Up To

    Tourism New Zealand launched an online marketing campaign in June, with the aim of converting interest in New Zealand into bookings as the market picks up. The campaign is...

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  • Working in Market

    Any product targeting the Japanese market should take into account the unique needs of Japanese travellers, including language assistance and, in some cases, dietary preferences.

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  • Visitor Experience Monitor

    Visitors from Japan enjoy reasonably high levels of satisfaction with their New Zealand holidays in New Zealand, with a satisfaction rating of 8.8 out of 10. Most are likely...

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  • Contact Us

    Tourism New Zealand's team in Tokyo manages trade, marketing, PR and media activity for Japan.

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