What We're Up To

Last Updated on: 1 July 2010

Tourism New Zealand is working to grow visitor arrivals over the long term from across the US. The organisation has committed NZD15 million to marketing in the US over the 2010/11 financial year.

Planned activity includes increased PR work, targeted marketing communications and sector-specific initiatives, aimed at building visitor numbers and value from this key market.

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Campaign
Media
Trade

Campaign

Advertising

A Search Engine Marketing (SEM) campaign ran during June, targeting people actively searching for New Zealand online via a range of special interest areas, such as ski/snowboard, luxury lodges, cycling, hiking and eco-wildlife.

Campaign activity has been running consistently since the start of 2010. Joint Air New Zealand and Tourism New Zealand advertising has been running online, and a campaign with Qantas, Tourism Auckland and Auckland International Airport took place in January and February.

Work with Air New Zealand is directing consumers through to a new website developed in partnership between the two organisations - www.gonewzealand.com. The website contains information designed to help inspire North American travellers, and encourage them to plan and book their New Zealand holidays.

A new campaign with Qantas Airways and wholesale partner Downunder Answers went live in early April 2010, including online, billboard and newspaper activity.

Tourism New Zealand supported a consumer event in April 2010 with New Zealand Winegrowers, targeting wine aficionados in San Francisco. The event was held in conjunction with popular radio station KGO, and was supported by a radio and online campaign with Air New Zealand.

Campaign activity will continue in the US promoting off-season travel with very competitive pricing through a number of trade partners in market.

'Your Big Break'
A short film competition - 'Your Big Break' - organised by Tourism New Zealand, gave New Zealand an awareness boost in the US during late 2009 and the first quarter of 2010.

During December and early January, Tourism New Zealand invited amateur film-makers to submit their ideas for a short film based on the theme of 'New Zealand as the youngest country on Earth'.

Five contestants were flown to Queenstown in January and February to shoot and produce their films, with the help of The Lord of the Rings producer Barrie Osborne. Peter Jackson viewed all five completed films and selected the winner in early March.

Almost 1,100 people entered the competition, with their entries attracting more than 18,000 public votes. The competition's website - www.your-big-break.com - attracted more than 2.5 million views. The five finalists' films made on location in New Zealand have clocked up more than 250,000 views on YouTube between them.

The competition and winning films were also promoted widely through PR and paid advertising on TV, online, and in print. The competition was mentioned in the media over 30 million times.

Tourism New Zealand is working to ensure the winning films continue to gain exposure through online placements on targeted websites and through advertising.

Media

America's Next Top Model
Three episodes of America's Next Top Model showcased New Zealand to audiences of over three million per episode in April and May. Tourism New Zealand and Air New Zealand jointly hosted the America's Next Top Model contestants, crew, judges and host Tyra Banks for filming in November and December last year.

The America's Next Top Model episodes were supported by joint '100% Pure New Zealand'/Air New Zealand advertising, and PR activity to promote the show's visit to New Zealand and drive traffic to the newly launched www.gonewzealand.com US travel website.

International Media Programme
Glossy US travel magazine Islands (circulation 213,241) featured New Zealand in its April edition as well as online at www.islands.com. The 12-page spread featured Auckland, Waitomo, Rotorua, West Coast and Queenstown.

Virtuoso Life featured New Zealand as the cover story in its March edition with a 10-page feature entitled 'North Island Epic'. Virtuoso Life is published exclusively for top clients of Virtuoso travel in the US and for World Elite MasterCard cardholders.

Tourism New Zealand has begun work in the US to build relationships with special-interest online media and high-traffic blogs related to people with interests such as hiking, fishing, golf, fashion and luxury travel.

Media Events
In a coup for the New Zealand tourism industry, New Zealand has won the bid to host America's top travel writers for their 2011 annual conference. Around 350 travel media from the Society of American Travel Writers will spend a week or more in New Zealand in November 2011, with coverage of New Zealand expected to reach millions of people as a result.

Trade

Trade Training
High-end product buyers and frontline retail agents are visiting New Zealand during April, May and June as part of Tourism New Zealand's trade familiarisation programme.

Weekly 'webinar' training in February and March focused on New Zealand's regions. More than 230 agents joined the interactive sessions in March 2010 and feedback continues to be positive. Tourism New Zealand encourages New Zealand operators to become involved in webinars. For more information, please contact Tourism New Zealand's North American Training Coordinator, Carolyn Pope.

Trade Events
Taste New Zealand 2010 takes place on 18-20 May in three US cities. This event will see New Zealand operators present to and network with key incentive travel planners from the US market.

August 2009 marked the first time Tourism New Zealand attended the Virtuoso Travel Mart. Earlier in 2009 Tourism New Zealand reached a preferred destination agreement with luxury consortium Virtuoso, a network of 650 high-end travel sellers and more than 4,000 elite travel specialists operating in North and South America, and Australia.

Fourteen New Zealand luxury operators also attended Virtuoso Travel Mart 2009. New Zealand hosted over 90 agents at the Destination Dinner and a further 200 agents joined a New Zealand training breakfast. Reaction to New Zealand was highly favourable, helped by extensive coverage of the destination in multiple Virtuoso publications. Planning is underway for a repeat performance at Travel Mart 2010 which is once again being held in Las Vegas in August.

A trade event '100% Pure Luxury' was held in New York to support Virtuoso Travel Mart and utilise the number of New Zealand luxury operators visiting the market. Feedback from more than 40 top agents and 25 New York-based media attending the event has been exceptionally positive, and the event is planned to take place again in August 2010.