China

Last Updated on: 1 March 2010

Visitor Arrivals January 2010

Year End Total 97,432 15.9%
Month End Total 9,425 33.9%
Year End Holiday 60,960 21.5%
Month End Holiday 6,061 41.7%

Other Stats (YE September 2009)

Median Length of Stay (Holiday) 3 days
Average Expenditure per Visit NZD3437
Total Expenditure per Annum NZD318.6m (YE Sep 2009)

Situation and Outlook

China's strong economy and extensive government stimulus measures insulated it from the worst of the economic downturn, but outbound travel has been heavily impacted by other factors, including the...

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11%

of Chinese holiday visitors in New Zealand are free or semi independent travellers.

Market Overview

While most holiday visitors from China travel New Zealand with organised group tours (89 per cent), feedback from travel agents suggests there is increasing interest from families and small groups in self-drive and campervan itineraries. At present less than 20 per cent of Chinese visitors travel beyond New Zealand's main tourist centres.

The Chinese market is overwhelmingly dual-destination, with 90 per cent of Chinese holiday visitors to New Zealand also visiting Australia as part of the same trip.

Issues arising around the quality of experiences being provided to Chinese visitors in New Zealand led Tourism New Zealand to introduce a stringent monitoring system in 2007.

Approved Destination Status (ADS) tourism operators servicing the China market are now monitored to ensure they deliver itineraries including good quality accommodation, transport, activities and tour guide services.

Tourism New Zealand's research has found that Chinese consumers have a low awareness of New Zealand and what it offers as a holiday destination. There are a growing number of Chinese travellers who are seeking rejuvenating and challenging holiday experiences, not just passive 'look and see' holidays, and our campaign work aims to reach these travellers.

In September 2009, a fourth round of the global 100% Pure New Zealand campaign started in China, focussing specifically on Shanghai. The campaign strategy in China is to maintain the momentum of the original campaign, which launched in April 2008 and drove record traffic to the Chinese language site of www.newzealand.com.

In the two years, the Sichuan Earthquake and the subsequent official ban on overseas-bound delegation groups, the Beijing Olympics, and the reaction to the H1N1 Influenza A (Swine Flu) outbreak have all disrupted market growth. However, medium- and long-term growth expectations for the market are very positive.

  • Situation and Outlook

    China's strong economy and extensive government stimulus measures insulated it from the worst of the economic downturn, but outbound travel has been heavily impacted by other factors, including the Influenza...

    Read More
  • Visitor Arrivals

    Between 1999 and 2008, the Chinese market grew from just over 20,000 to 112,000. China surpassed South Korea and Japan in 2008 to become New Zealand's fourth largest inbound market....

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  • What We're Up To

    Tourism New Zealand's campaign work in China is focussed on Shanghai and Beijing, and makes significant use of digital channels as well as PR and media opportunities. Work with travel...

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  • Working in Market

    Chinese people traditionally do business on the basis of mutual trust, rather than written contracts, so it is important to gain the trust of key people. Creating a favourable impression...

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  • Visitor Experience Monitor

    During 2008/09 visitors from China enjoyed reasonably high levels of satisfaction with their holidays in New Zealand. Satisfaction levels improved compared with 2007/08, but remained relatively low compared with New...

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  • Contact Us

    Tourism New Zealand has offices in Shanghai, Seoul and Hong Kong, with activity in the North Asian markets overseen by our regional manager based in Shanghai.

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