Distribution Channel Research 2008

This research is provided for background information only. It was conducted in 2008 and Tourism New Zealand is now using more up-to-date research to inform its business objectives and practices. If you have any questions about this piece of work please contact Bevan Wait at bevanw@tnz.govt.nz.

The way people research and book travel has changed in the last few years. Tourism New Zealand's 2008 Distribution Channel Research project looked at the attitudes and behaviours of consumers from four of our key Western markets in relation to planning and booking their international holidays.

  • Overview and Background

    In late 2008 Tourism New Zealand conducted research into the way consumers from our target market research and book travel in order to ensure the most effective channel strategy....

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  • Distribution Channels - Australia

    Australians are confident booking New Zealand holidays and will often book within three months of travel. They are heavy users of the Internet to research and book, but many...

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  • Distribution Channels - Germany

    German travellers tend to book flights six months to a year in advance, booking accommodation and transport after they arrive in New Zealand. Germans prefer to book through travel...

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  • Distribution Channels - United Kingdom

    British travellers often book their flights six months to a year before arriving in New Zealand. They will use travel guide books both for planning and once they arrive...

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  • Distribution Channels - United States

    New Zealand's target market in the US uses guide books and the Internet as key research and planning tools. However, travel agents continue to have more influence on travel...

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