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Canadians Lap Up Kiwi Link

Date Published: 14 April 2009

Tourism New Zealand's flagship trade event Kiwi Link was held in Canada for the first time this year, and was the first carbon-neutral Tourism New Zealand event.

The 2009 Kiwi Link, held earlier this month, was split between Vancouver and Los Angeles and attracted 84 and 138 North American travel agents respectively.

"The feedback from Canadian operators was exceptionally positive," says Annie Dundas, Tourism New Zealand Regional Manager for North America.

"Canadian travel sellers have a good general knowledge of New Zealand and Kiwi Link added another dimension to this knowledge."

A training 'webinar' for agents on the East Coast attracted a further 90 agents.

Thirty-seven New Zealand tourism operators travelled to North America for the event, which targeted retail and reservation agents with training days, one-on-one appointments and networking events.
Annie Dundas says that Kiwi Link is a very popular event and there was a very positive response from agents and New Zealand-based suppliers to the "greening" of Kiwi Link.

Jeff Adam from AAT Kings says that emphasising the green theme to travel agents makes New Zealand stand out.

"It modernises the travel industry we live in and sets New Zealand apart as a destination that is at the forefront of green sustainable tourism," he said.

"By creating a green tradeshow it shows us the supplier and agents that we can live, learn and sell within a green industry. No one was affected, disadvantaged and hampered by going green."

Annie Dundas says feedback from Kiwi Link was excellent, with operators finding it a very useful event. "They also really enjoy the regional format of Kiwi Link, which gives them the opportunity to get an in-depth update of the latest news and products from the regions of New Zealand."

Despite a slow-down in visitor arrivals from North America following the onset of the economic crisis, airfares to New Zealand are at an all-time low (from US$650 return) and the low New Zealand dollar is making New Zealand good value for North American travellers.

Events like Kiwi Link and the launch of Tourism New Zealand's 'The New Zealand Life Back Promise' campaign will help keep New Zealand's profile high in this important market - and help ensure we continue to attract our share of the North Americans who are still travelling.

Read more about Canada in the Canada Market Guide.