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End of the Road for Mobile Recording Studio

Date Published: 30 April 2009

Over the past four months more than 1500 videos have been recorded by visitors from 42 different countries in Tourism New Zealand's 'Have Your Say' mobile film studio.

A four-month journey that has covered almost 9,500 kilometres, visited 55 towns and cities and involved thousands of international visitors will end on a high this week when it concludes in Auckland.

Tourism New Zealand's 'Have Your Say' mobile recording studio has recorded more than 1,500 video diaries by visitors from 42 different countries. And although the studio itself may have reached the end of its journey, YouTube views of the videos continue to grow as visitors share their personal messages with friends and family back home.

Tourism New Zealand Chief Executive George Hickton says the initiative has exceeded expectations and been a positive step into using social media to market New Zealand internationally.

"Word-of-mouth recommendations are one of the most powerful motivators for people thinking about booking a New Zealand holiday. This project has allowed us to capture recommendations from visitors already here in New Zealand and send them out to a global audience in a cost effective way."

The average number of views per video has been around 70, with the most-viewed video being watched on Tourism New Zealand's 'Have Your Say' YouTube channel over 5,000 times.

The initiative was part of the second phase of Tourism New Zealand's 'What Do You Say UK?' campaign, which launched last September and features real travellers talking about their New Zealand holidays. While the mobile studio has proved hugely popular with Britons (making up the largest group of participants with around 250 videos recorded), large numbers of Australians, Americans, Canadians and Germans have also participated.

Media coverage in the UK has included mentions in The Times, Daily Mail, New Media Age, Marketing Magazine, Brand Republic and TTG Live. In April, the UK's Sunday Times (circulation 1.3 million) listed the mobile studio among the 'Ten Most Ingenious Offers' from the travel industry during the recession.

"With visitor numbers falling from our major markets, Tourism New Zealand has to be more creative in the way it reaches potential travellers and this studio has been a good example of how to use new media and social marketing to do that," says George Hickton.

Tourism New Zealand has worked closely with Regional Tourism Organisations and i-SITE centres as the mobile studio has made its way around the country. "The assistance and cooperation we've had from the regions has been crucial to the success of this initiative," says George Hickton. "I'd like to express my thanks to all involved."

While the studio will be parking up in Auckland for the time-being, Tourism New Zealand will be looking at future opportunities to get the truck and its distinctive 'tui nest' out on the road again.

The 'What Do You Say UK?' campaign will return to air in the UK later this year, with fresh commercials and some new faces, to boost bookings for the coming summer.

Read more about the UK in our online market guide.