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Fans Flock to RWC 2011 on Facebook

Date Published: 16 February 2010

Around 60,000 international visitors are expected to come to New Zealand for the 2011 Rugby World Cup. Tourism New Zealand is working to promote the event in key rugby-loving markets offshore.

Social media is proving its worth for the organisers of Rugby World Cup 2011 (RWC 2011), who have recently celebrated having the biggest Facebook site in New Zealand.

With more than 250,000 fans hailing from the world's rugby-loving nations, the Facebook site is providing an opportunity to talk directly with people who will potentially travel here for the 2011 tournament.

"We are using this as a communication and business tool," says Rugby New Zealand 2011 Chief Executive Martin Snedden. "We just decided social media was going to be a huge way of communicating with people."

The site's fan base has grown steadily since its launch in September, attracting close to 2,000 new fans each day.

"Obviously we didn't invent the trend but the use of it for major events is something quite new. The RWC 2011 site shows how useful social media can be if you actively work it to your advantage," says Martin Snedden.

Daily updates to the site include news stories from the media, press releases, videos, quizzes and information about ticketing and corporate hospitality packages. Regular posts to the page are generating comments and responses from hundreds of fans from around the world.

Tourism New Zealand General Manager Corporate Communications Cas Carter says social media is an incredibly powerful marketing tool and one that Tourism New Zealand will also be using to tap into visitor markets in the lead up to 2011.

"As well as rugby content on our website www.newzealand.com, we're looking at how we can work with RWC 2011 to promote destination content to their fanbase and make sure fans know how much there is to do in New Zealand."

Tourism New Zealand's 100% Pure New Zealand Facebook page has more than 100,000 fans and that number is growing by about 400 each day.

Plans are underway to have clearer online links between 100% Pure New Zealand and RWC 2011, with the intention of converting the throngs of interested rugby fans into potential visitors.

Around 60,000 international visitors are expected to come to New Zealand for RWC 2011. Australia, the UK, France, South Africa, Japan, the US and Canada will be the key source markets.

The Giant Rugby Ball venue has already helped build awareness of New Zealand as host country. Tourism New Zealand is currently finalising plans for the next phase of its marketing activity, which will focus on driving rugby fans to book their trip to New Zealand in 2011, as well as encouraging them to stay longer and see more of New Zealand while they are here.

Read more about how Tourism New Zealand is involved in RWC 2011