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Famil Season Kicks Off

Date Published: 14 April 2010

Australian product managers took in the sights of the South Island (pictured: The Remarkables, Queenstown) during March, one of the first famils of the busy autumn season.

Tourism New Zealand's trade familiarisation (famil) season is well underway, with high-end product buyers and frontline retail agents from Korea, Japan, the US, China, Europe and India scheduled to visit New Zealand over the next three months.

Six product managers from Australia spent five-days in New Zealand at the end of March, kicking off the busy season for our famil programme. The group's itinerary was designed to highlight short-break holiday experiences and fit with the 'Which New Zealand Are You This Time?' campaign, which is currently running in market and promotes the breadth of experiences on offer in New Zealand year-round.

Product managers involved with the famil said they appreciated the opportunity to experience a wide range of products. The group visited Christchurch, Tekapo, Aoraki/Mt Cook and Queenstown.

"I seriously felt I'd been away for two weeks, not five days, with the amount of product we were able to cover in a short space of time," said Elizabeth Bezzina from Grand Pacific Tours, a coach tour operator that specialises in tours to New Zealand for the senior market.

Michelle Bassil from Viator said the trip had helped her identify opportunities for product development. "All attractions, restaurants, accommodation were of a very high standard…Having experienced this first hand I now have the opportunity to research a little more and follow up at TRENZ."

The trade famil programme aims to bring travel sellers up to speed with all the latest developments in the New Zealand tourism industry and to build new relationships with key travel trade partners around the world.

Tourism New Zealand hosts around 20 travel seller famils each year, with over 154 agents participating in the programme in 2009. April, May and June are traditionally the busiest months for famils and ten groups are scheduled to travel here during these three months this year.

Find our more about our trade marketing and famil programmes