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Kiwis Welcome Tourists Stranded in New Zealand

Date Published: 21 April 2010

The 'Stranded in NZ' Facebook page has seen more than 250 offers of help made by around 1,300 fans within three days of going live.

Kiwi hospitality has risen to the challenge as locals rally around international visitors grounded in New Zealand by the Icelandic volcanic eruption.

On Monday (19 April) Tourism New Zealand launched a Facebook page - www.facebook.com/StrandedinNewZealand - which is providing Kiwis with a central place in which to offer accommodation and special deals to travellers stranded in New Zealand.

Offers from Kiwis to stranded international visitors have ranged from discounted accommodation to free family baches (holiday homes), spare beds or couches, facials, food and transport.

A Kiwi comedian has even offered complimentary tickets to the opening night of his Comedy Festival show.

In Auckland - where most of the Europe and UK-bound travellers are stranded -Tourism Auckland is working to match up more than 130 kind-hearted Kiwi hosts with visitors needing a bed.

So far, 51 travellers - families with kids, retirees and backpackers - have been welcomed into Auckland homes.

Stranded in New Zealand

Tourism New Zealand's Facebook page has received an overwhelming response from the public and tourism industry, with expressions of sympathy as well as offers of practical help.

Chris Hoddinott is offering to show people around Invercargill, while Cally Jackson of Ponsonby is offering dinner and a chat to "some awesome Kiwis", though she has no rooms available.

New Zealand businesses have responded with accommodation and travel discounts such as bed and breakfast at backpackers rates, free dorm beds, half-price bus tickets, and heavily discounted or free entry to popular tourist attractions.

Among the tourism operators who have got behind the initiative are SkyJump at SkyCity, offering two-for-one SkyJumps, and Auckland Bridge Climb and Bungy, offering NZD99 bridge climbs and bungy jumps.

This morning the page had more than 1,300 fans. Chatter on social media sites including Twitter (#strandedinnz) has helped drive interest in the initiative, and by yesterday afternoon similar Facebook pages had been set up in Australia and Estonia.

Tourism New Zealand Chief Executive says Tourism New Zealand had been working with the industry to help co-ordinate offers of support for stranded travellers.

"The Facebook page provides a centralised forum and another communication platform for the tourism industry and travellers to share information and offers of help to make visitor's time in New Zealand as enjoyable as possible, despite any delays."

Air travel uncertain

Air travel is likely to remain uncertain - at least for the next few weeks - as the ash cloud from the eruption of the Eyjafjallajokull volcano continues to spread over European and British skies.

Air New Zealand has just announced that it will begin to operate services to and from London from this afternoon, following advice from the UK authorities that UK airspace has been reopened.

The European Union agreed yesterday (20 April) to partly re-open part of northern Europe's air space, after dividing the skies into three "zones".

Media reports are that there are more than 2,000 international visitors in New Zealand who have been impacted. However, it is estimated that around 8,000 British and European travellers arrive in New Zealand each week during April, so larger numbers of travellers could be affected.

Volcanic ash is a major hazard to airplanes and westerly winds have been carrying ash from Iceland all over Europe. Smoke and ash from the eruption reduces visibility for pilots and debris from the air could get into aircraft engines, causing them to shut down.

www.facebook.com/StrandedinNewZealand