Around 300 Australian and 150 New Zealand Harvey World Travel frontline selling agents came together to share product and industry knowledge, training activities and best practice solutions.
It was the first time a combined trans-tasman conference has been held, which was acknowledged as one of the best in its five year history by David Bridges, Managing Director Harvey World Travel, at the Rising Stars Service and Recognition Awards dinner.
General Manager Australia Tim Burgess says it was a great coup to hold the conference in New Zealand.
"This group of people are the ones who influence holiday makers when making decisions so the more knowledge they have about New Zealand, the better they are at selling the product which has obvious benefits for us.
"With the conference held in Auckland we were also able to showcase some of the product being sold. Agents had the opportunity to touch and experience first-hand, the New Zealand holiday experience with around 40 agents taking part in pre-arranged one-day adventure, beach and winery famils in Auckland and the surrounding areas."
Associate Minister of Tourism Chris Tremain spoke at the event and reminded attendees of why the Australian market was so critical to New Zealand. He urged the agents to "sell more holidays to New Zealand".
During the weekend, partner, marketing and training presentations were mixed with experiential workshops. The Show and Tell training sessions saw Tourism New Zealand train over 100 agents face-to-face.
Tim Burgess says the Australian market is critical to New Zealand as they have an 11.2 day average length of stay and bring in around 25% of New Zealand's total holiday stay days.
The event's key sponsors were Qantas Airways, Harvey's Choice Holidays and Tourism New Zealand.
Attendees were also entertained by New Zealand motivational speaker Kevin Biggar who played snippets from his "First Crossings" television series that highlights some of New Zealand's most spectacular scenery and wowed the Australian agents. Agents were also surprised with a flashmob, coordinated at the end of the first day in the foyer of Sky City. You can view footage here.
For more information on the Australian market - see our market activity pages here.