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New General Manager Qualmark Announced

Date Published: 19 August 2010

Paula McCallum will start her new role as General manager Qualmark on 1 September 2010.

Paula McCallum has been appointed to the position of General Manager Qualmark, Qualmark Chair and Tourism New Zealand General Manager NZ Operations Tim Hunter announced today.

Tim Hunter said Paula McCallum was appointed from a strong field of candidates and has an outstanding background in sales, marketing, business and change management in a wide variety of industries. Her most recent position was General Manager Auckland and Northland for Fastway Couriers, New Zealand's largest and most successful franchise system.

Tim Hunter said that, in Paula McCallum, the Board had found a leader with enthusiasm, business acumen and strong operational and interpersonal skills to take Qualmark to the next stage of its development as New Zealand tourism's official quality accreditation programme.

Paula McCallum said her first priority was to meet tourism leaders and the wider industry to hear their perspectives on how Qualmark could continue to increase its value to operators as it undergoes a period of review.

"I'm looking forward to working alongside the industry during this important time for Qualmark," she said.

Prior to her role at Fastway Couriers, Mrs McCallum operated two of her own businesses and held a significant channel management and marketing role with United Networks in Auckland.

Paula McCallum starts her new role with the Qualmark team on 1 September.

Tim Hunter was appointed Chair of Qualmark in late July and replaces David Wilks, who is leaving to take up a position as Director of the Commercial Business Unit for the Department of Conservation. Tim is also Executive Manager of i-SITE New Zealand.

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