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The Board

The New Zealand Tourism Board (trading as Tourism New

Zealand) is a Crown entity established under the New

Zealand Tourism Board Act 1991 and is a Crown agency

for the purposes of the Crown Entities Act 2004.

Tourism New Zealand is governed by a Board appointed

by the Minister of Tourism. All decisions relating to the

operation of Tourism New Zealand are made by, or under

the authority of, the Board in accordance with the New

Zealand Tourism Board Act 1991, and the Crown Entities

Act 2004.

In accordance with the New Zealand Tourism Board Act

1991, the Board must have no fewer than five, and no

more than nine, members.

The Minister’s formal line of accountability with Tourism

New Zealand is through the Board’s Chair. Board

appointments are generally for two or three years, with

reappointment possible. The composition of the Board

reflects a balance of tourism industry and commercial


The Board meets at least six times a year, including a

two-day meeting to review the organisation’s ongoing

strategic direction. This strategy meeting initiates the

business planning process and informs the preparation

of the annual Statement of Intent.


The Board delegates day-to-day management of Tourism

New Zealand to the Chief Executive who is directly

accountable to the Board through the Chair. Tourism

New Zealand’s Delegated Authorities Policy is set by the

Board and reviewed annually.

Appropriate formal processes are in place for reporting

back to the Board.

Induction and development

Tourism New Zealand introduces each new board

member to the organisation through an induction

process which includes time spent with senior executives

and their teams. Members are also encouraged, where

appropriate, to attend tourism-related events such as

TRENZ and other industry events.


Tourism New Zealand expects all its employees

and board members to maintain the highest ethical

standards. Tourism New Zealand has in place an

employee code of conduct which all staff sign on joining

the organisation. Tourism New Zealand also has a

formal code of conduct for its board members, which is

consistent with the code released by the State Services


Disclosure of interests

The Board is conscious of its obligations to ensure that

board members avoid any conflicts of interest in their

decision-making process. The Board ensures that proper

process is followed and that members’ interests are

formally recorded, with any changes or additions being

disclosed at the start of each meeting. Members excuse

themselves from any discussions in which their duty as a

member could be compromised.

Risk management

Tourism New Zealand manages its risks through a risk

management framework; a process that requires it to

identify legislative and business risks arising from its

strategic direction and operating environment.

Tourism New Zealand’s risk management policy is

reviewed annually by the Audit Committee. The Chief

Executive reports to the Board on the matter of new or

escalated risks and the processes in place to manage

these appropriately.

Tourism New Zealand conducts its own internal audits,

often with the involvement of its external auditors. Audits

are agreed by the Audit Committee and programmes of

work are developed with input by the external auditors.

The results are reported back to the Audit Committee.

Board committees

Committees of the Board are convened to deal with

specific matters and currently include the Audit

Committee and Remuneration Committee.

The Audit Committee meets at least three times

a year. It reviews Tourism New Zealand’s internal

control framework, external audit relationships and

engagements, risk management and financial reporting,

including International Financial Reporting Standards


The Remuneration Committee meets on an ad-hoc basis.

It reviews the performance and remuneration of the

Chief Executive and senior management. The committee

also approves proposed organisation-wide remuneration