The New Zealand Tourism Board (trading as Tourism
New Zealand) is a Crown entity established under the
New Zealand Tourism Board Act 1991 and is a Crown
agency for the purposes of the Crown Entities Act
Tourism New Zealand is governed by a Board
appointed by the Minister of Tourism. All decisions
relating to the operation of Tourism New Zealand
are made by, or under the authority of, the Board in
accordance with the New Zealand Tourism Board Act
1991, and the Crown Entities Act 2004.
In accordance with the New Zealand Tourism Board
Act 1991, the Board must have no fewer than five, and
no more than nine, members.
The Minister’s formal line of accountability with
Tourism New Zealand is through the Board’s Chair.
Board appointments are generally for two or three
years, with reappointment possible. The composition
of the Board reflects a balance of tourism industry and
The Board meets at least six times a year, including a
two-day meeting to review the organisation’s ongoing
strategic direction. This strategy meeting initiates
the business planning process and informs the
preparation of the annual Statement of Intent.
The Board delegates day-to-day management of
Tourism New Zealand to the Chief Executive who is
directly accountable to the Board through the Chair.
Tourism New Zealand’s Delegated Authorities Policy
is set by the Board and reviewed annually.
Appropriate formal processes are in place for
reporting back to the Board.
Induction and Development
Tourism New Zealand introduces each new board
member to the organisation through an induction
process, which includes time spent with senior
executives and their teams. Members are also
encouraged, where appropriate, to attend tourism
and industry-related events such as Tourism
Rendezvous New Zealand (TRENZ) and other
Tourism New Zealand expects all its employees
and board members to maintain the highest ethical
standards. Tourism New Zealand has in place an
employee code of conduct, which all staff sign on
joining the organisation. Tourism New Zealand also
has a formal code of conduct for its board members,
which is consistent with the code released by the
State Services Commission.
Disclosure of Interests
The Board is conscious of its obligations to ensure
that board members avoid any conflicts of interest
in their decision-making process. The Board ensures
that a proper process is followed and that members’
interests are formally recorded, with any changes
or additions being disclosed at the start of each
meeting. Members excuse themselves from any
discussions in which their duty as a member could
Tourism New Zealand manages its risks through
a risk management framework; a process that
requires it to identify legislative and business risks
arising from its strategic direction and operating
Tourism New Zealand’s Risk Management Policy
is reviewed annually by the Audit Committee. The
Chief Executive reports to the Board on the matter of
new or escalated risks and the processes in place to
manage these appropriately.
Tourism New Zealand conducts its own internal
audits. Audits are agreed by the Audit Committee
and programmes of work are developed with input
from Tourism New Zealand’s external auditors. The
results are reported back to the Audit Committee.
Committees of the Board are convened to deal with
specific matters and include the Audit Committee
and Remuneration Committee.
The Audit Committee meets at least three times
a year. It reviews Tourism New Zealand’s internal
control framework, external audit relationships and
engagements, risk management, health and safety
management, and financial reporting, including
International Financial Reporting Standards (IFRS).
The Remuneration Committee meets on an ad hoc
basis. It reviews the performance and remuneration
of the Chief Executive and senior management. The
committee also approves proposed organisation-
wide remuneration policies.