COVID-19 - information for industry

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On 12 March 2020 the World Health Organisation (WHO) declared the global COVID-19 outbreak a pandemic. Since then it has significantly impacted most countries around the globe, including New Zealand.

On 19 March the New Zealand Government announced strict border measures, effectively stopping all people from boarding a plane to New Zealand from 11:59pm that same day, except for returning New Zealanders.

These measures are necessary to help slow the spread of COVID-19 in New Zealand, but they have also had a significant impact on the tourism industry.

As a result, Tourism New Zealand was asked to help kickstart tourism in New Zealand by leading the restart of domestic tourism alongside the industry. Work to do this is currently underway.

On this page we’ve listed a range of useful resources to help our industry get through this unprecedented time.

Where to find official COVID-19 information

The Government's official website for information relating to the COVID-19 pandemic and New Zealand's response is

Access Government support

The Government has made available a financial support package and an economic response package to support businesses that have been affected by the COVID-19 pandemic. Find out what you or your business might be eligible at

Go with Tourism providing free support to tourism businesses and displaced workers

Go with Tourism has launched a free service to support tourism industry workers and businesses affected by COVID-19, through redeployment, guidance, advice, and educational pathways. Find out more at

Tourism Advisory Support Service

Need business advice or support? Qualmark is operating an advisory service to support tourism businesses as they navigate the impacts of COVID-19. You can access the service at

Looking after yourself and those around you

These are testing times for many New Zealanders so its important to take care of yourself and those around you. The Mental Health Foundation has put together some information to help you get through. You can access it on their website,

Support for international travellers in New Zealand

Official Government advice for international travellers still in New Zealand is available at, including information on how to find temporary accommodation and visa extensions.

Advice from the Ministry of Health

The Ministry of Health's website contains up-to-date advice on how to keep yourself and your community safe and well during this time. Visit

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