Tourism New Zealand's response to COVID-19

Tourism New Zealand and the wider tourism industry continue to adapt to the challenges of COVID-19.

How we’re supporting the tourism sector 

  • We have refocused industry webinars to provide updates on the current COVID-19 situation. It's great to be able to get together to have this discussion and answer your questions.  If you’d like to view our industry webinars, they're available on our webinar recordings pageRegister for upcoming webinars on our industry webinar series page.

  • The tourism advisory support service delivered by Qualmark is still available to you free of charge if you haven't taken up the offer yet. This service has been extended to include a new phase of practical support designed to help you understand more about your digital ecosystem with the aim of lifting the level of digital capability for the tourism industry.

  • Qualmark have also launched COVID Clean Approved, a self-assessment tool that allows Qualmark licence holders to work through a series of questions  on COVID-19 related topics that are relevant to their operations processes, customer interaction and staff wellbeing. By completing this assessment, it communicates to both staff and visitors that the operator is aware of and working to take measures to help prevent the spread of COVID-19.
  • It’s important to keep connectedAs New Zealand’s response evolves we will keep you updated on our activity and support. We’ll be providing regular updates through Tourism News, please sign up to make sure you’re kept up to date.
  • We're continuing to provide advice and support to our Business Events partners, including development of an infographic which can be used outlining how events can run at different COVID-19 alert levels.
  • Our tourism sector is world leading, it’s full of innovative, passionate and dedicated people doing good things for our home and communities. Our new industry column, Onsight, shares insights from tourism businesses who are doing great things and seeking out new opportunities.

Other resources 

We know this is a challenging time and Tourism New Zealand is here to support the tourism sector how we can. Please take care of yourselves and your whānau. If you have any questions or feedback please contact us.